from 6 000 UAH per month
Website support and maintenance plan
A site nobody looks after slowly falls apart: plugins go stale, backups don't exist and small tasks pile up. On a care plan we keep an eye on it every day and handle your requests within a monthly hour bundle. You tell us what's needed; we do it.
- Backup before changes
- Fixed price
- Work report
Sound familiar?
These are the most common reasons people come to us.
- You don't have an in-house developer and freelancers vanish after one job.
- Every small edit means hunting for someone and waiting a week.
- The site hasn't been updated in years and touching it feels risky.
- You don't know if there's a recent backup or whether the site is up right now.
Website support
What’s included
We own the task end to end — from the audit to the final report.
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Updates
CMS, theme and plugins updated regularly, tested on a copy of the site first.
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Daily backups
Automatic file and database backups stored separately from the site.
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24/7 monitoring
We watch uptime and SSL and step in if anything goes down.
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Up to 10 hours of tasks
Edits, content, new blocks and small improvements, all within the monthly bundle.
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Priority response
Care plan clients' tasks go to the front of the queue.
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Monthly report
What was updated and fixed, how many hours were used, and what to do next.
Pricing
Indicative “from” prices. You get an exact figure after a free audit, and it does not change.
| Work | Price | Minimum order |
|---|---|---|
| Monthly care plan (up to 10h, backups, monitoring) | from 6 000 UAH per month | — |
| 10-hour bundle (650 UAH/h) | from 6 500 UAH per bundle | — |
Process
How we work
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Request
Describe the task in the form or on Telegram. We reply within a working day.
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Audit and fixed price
We look at the site, clarify details and quote a price and timeline. The price does not grow mid-way.
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Work on a copy, with a backup
We back up before any change and test complex edits on a staging copy.
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Hand-over and report
We apply changes to the live site, check them and send a report of what changed and where.
Related case studies
All case studies →Lubricants and motor oils, distribution
Support for a lubricants distributor’s website
Since February 2024 we have supported a motor-oil distributor’s website on a monthly contract: page updates, the “Where to buy” map and reports.
Since 2024 on a support contract
Men's and barber cosmetics
Online store of barber cosmetics
We support a 5,900+ product OpenCart catalogue and add new items every month from the client’s Excel sheet — with photos, filters and SEO.
5,900+ products in the catalogue we support
Phone and electronics repair
Website of an electronics repair service
We support the website of a repair service in a small town: local SEO, a fixed sitemap and regular verified backups to the cloud.
Sitemap OK sitemap without errors
FAQ
What if we need less than 10 hours in a month?
Updates, backups and monitoring run regardless. If you want more flexibility, there's a 10-hour bundle for 6,500 UAH that stays valid for 3 months.
And if we need more?
Extra work is agreed in advance with a price named up front. No surprises on the invoice.
Can we sign a contract and NDA?
Yes. We work under a contract and sign an NDA when needed.
How fast do you respond?
Regular tasks start within 24 hours, with care plan clients first in line. If the site goes down, monitoring tells us before you do.
Can we cancel?
Yes, any time from the next month. All access and backups stay with you.
You might also need
All services →Content filling
We add products, articles and photos — from a dozen cards to bulk import from Excel or XML.
from 15 UAH per product
Bug fixing
White screen, broken cart, forms not sending — we find the cause and fix it.
from 1 500 UAH per task
Plugins & features
We set up plugins and modules, resolve conflicts, and build the feature or language version you need.
from 1 500 UAH per plugin
Request
Website support: tell us about the task
We reply within a working day with a fixed price and timeline. Free, no strings attached.
Message on TelegramRequest received. We’ll reply within one business day.
If it’s urgent, message us on Telegram — that’s where we answer fastest. Telegram